Institute for Quality and Safety | 410-772-6700

POSTPONED: Human Factors Workshop: A Systems Approach to Patient Safety

We have been closely monitoring the COVID-19 outbreak, and with everyone’s health top of mind, we have made the decision to postpone the Human Factors Workshop until further notice. We all believe in the philosophy of “First, Do No Harm”, and asking folks to travel or join a group setting puts all at higher risk of illness, and may not be possible due to work travel restrictions.

If you are interested in being contacted when we reschedule, please reach out to [email protected] to be added to our contact list.

We wish you all good health.
The Human Factors/Patient Safety Workshop Team

Hosted by MedStar Health National Center for Human Factors in Healthcare and MedStar Health Institute for Quality and Safety




Applying human factors to healthcare reduces medical errors and allows clinicians to deliver better care to their patients. In practice, human factors boosts work processes, enhances patient safety, reduces inefficiencies and improves quality. As healthcare delivery becomes increasingly more complex, human factors engineering has proven to be a powerful approach for proactively reducing harm. MedStar Health is proud to offer this workshop which brings together leaders across the system including human factors engineers, risk management professionals, practicing clinicians, and healthcare safety leaders who have vast experience studying risk and implementing innovative change within healthcare organizations.



  • Day 1 –
    Workshop hours: 8:30 a.m. to 4:30 p.m.
    Networking Reception from 5 to 7 p.m., held at UDC

  • Day 2 – 
    Workshop hours 8:30 a.m. to 4:30 p.m.

  • Day 3 – 
    Workshop hours: 9 a.m. to 3 p.m.


Washington, DC 20008 


A three-day interactive workshop with hands-on, comprehensive training from international experts in human factors, patient safety, and high reliability.

Attendees will learn how to apply human factors engineering methodology to:

  • Patient safety event reviews,
  • Medical device evaluations,
  • Health IT design and development projects,
  • Purchasing decisions

The workshop will include onsite simulation, a networking reception, continuing education credits and a certificate upon completion.

Lead Faculty to include:

  • Raj Ratwani, PhD, MedStar Health Research Institute
  • Kristen Miller, DrPH, CPPS, MedStar National Center for Human Factors in Healthcare
  • Seth Krevat, MD, MedStar National Center for Human Factors in Healthcare
  • Crystal Morales, MSN, BSN, RN, MedStar Institute for Quality & Safety, Education
  • Terry Fairbanks, MD, MedStar Health, Quality & Safety


  • Early Bird Registration pricing available until March 31: $1,950
  • March 31- April 24 pricing: $2,350
  • Register today at:

Additional Details

Hotel Recommendations 


The UDC campus is metro accessible, you can access the Metro trip planner here.

UDC Campus is located about 8 miles from Reagan National Airport, 28 miles from Dulles International Airport and 33 miles from Baltimore-Washington International Airport.

Please call 410-772-6686 or email [email protected] if you have any questions or need additional information.

Cancellation Policy

Cancellations made one week after registration will not be subject to a penalty.  Cancellations made in writing before Monday, April 10, 2020 will be subject to a 50% penalty. No refunds will be given after Monday, April 10, 2020. Cancellations will not be accepted by telephone. In the unlikely event that the course is canceled, MedStar Health will refund the full registration fee, but is not responsible for any travel costs.

Who We Are

The MedStar Health National Center for Human Factors in Healthcare occupies a unique position in the United States as the largest human factors program embedded within a healthcare system. It brings together human factors scientists, systems safety engineers, health services researchers, clinicians, and other experts to create a safer and more efficient healthcare environment through four core services in research, usability, safety advisement, and education. The center is part of the MedStar Institute for Innovation and is also affiliated with the MedStar Health Research Institute and MedStar Institute for Quality and Safety. MedStar Health, the parent organization, is the largest not-for-profit healthcare provider in the Maryland and Washington, D.C., region, with 10 hospitals and an extensive ambulatory services network, and is the medical education and clinical partner of Georgetown University.  

The mission of the MedStar Institute for Quality and Safety (MIQS) is to partner with patients, their families, and those that take care of them to improve patient care outcomes and reduce the global burden of preventable harm. Established by Medstar Health, MIQS provides a global infrastructure in which leaders, front-line care givers, patients and family members jointly develop, educate, assess, and advocate for patient safety and clinical quality initiatives.


In support of improving patient care, MedStar Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.


Credit Designation 

This activity was planned by and for the healthcare team, and learners will receive 20.25 Interprofessional Continuing Education (IPCE) credits for learning and change.