About MedStar Institute for
Quality and Safety


The MedStar Health Institute for Quality and Safety (MIQS) aligns with and catalyzes the intellectual power within MedStar Health. The MIQS Team is devoted to supporting the MedStar Health quality and safety mission through synergistic interaction with our partners at the MedStar Institute for Innovation (MI2); MedStar Health Research Institute (MHRI); National Center for Human Factors in Healthcare; and MedStar’s Simulation, Training & Education Lab (SiTEL).

The Institute is home to the Center for Open, Honest Communication, the International Training Center for Bloodless Medicine and Surgery, the Center for Engaging Patients as Partners, the Academy for Emerging Leaders in Patient Safety, and an ever-evolving array of quality and safety research, education and training programs and clinical improvement programs. The MIQS Mission is shaped by the Quadruple Aim — Better Care, Better Health in Communities, Lower Costs, and Healthcare Workforce Support — and our priority areas of action and Centers of Expertise are built to address the related needs, which are:

  • Patient Safety Innovation
  • Improving Health Care Diagnosis
  • Open and Honest Communication to advance Transparency, Trust and Healing
  • Patient and Family Engagement in Improvement Work
  • Caring for Our Caregivers
  • Spread of Bloodless Medicine and Surgery
  • Effective Care Coordination
  • Prevention & treatment of leading causes of Morbidity & Mortality through Continuous Improvement
  • Health and Well-Being of the Communities we Serve and Healthcare Workers who Serve them
  • Making Quality Care more Affordable

We invite you to use this website and the content contained within as a resource, or even better, join us for a CANDOR learning event, a 2018 Telluride Experience session, or register to be in the inaugural class of the Master’s in Patient Safety & Quality Leadership in January, 2018. Contact us at: [email protected] for more information.


  • Dave Mayer, MD and VP, Quality & Safety and Marty Hatlie, JD, Director, MedStar Institute for Quality & Safety talk about MIQS and what the Centers of Expertise housed within have to offer our healthcare colleagues.
  • Listen in as Dave Mayer, MD explains to Dr. Chuck Murphy at the Patient Safety Movement 2017 Mid-Year meeting, held at the Inova Center for Personalized Health the benefits of CANDOR and open, honest communication when patient harm occurs.


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