Center for Healthcare Narratives

Why are Healthcare Narratives important?

The Center for Healthcare Narrative was established because MIQS leadership found both meaning and success in elevating healthcare stories that matter, and at the same time, help shape a new culture for healthcare delivery. MIQS has received frequent accolades, awards and requests by health systems and policymakers to use the narratives created by our team. While delighted to share these stories, we recognize that real and lasting change happens when healthcare leaders elevate the stories that originate within their own healthcare system. At MIQS, we know it is our collective stories that have the power to catalyze zero preventable harm worldwide. Having reaped the benefits of shaping our own healthcare narratives into tools that drive change and set the tone of our high reliability culture, we are dedicated to sharing the skills our team has cultivated over the years.

The Center for Healthcare Narratives is led by Tracy Granzyk, MS, MFA who has written and co-produced the portfolio of MIQS award-winning safety and quality content developed to date, beginning with the Tears to Transparency Series: The Lewis Blackman and Michael Skolnik films in 2007. In addition to creative and business acumen, Tracy adds an extensive publication list and a network of business development opportunities that lie within relationships developed over her career on the commercial and delivery sides of healthcare and the creative arts. Contact Tracy and learn how to best use and tell your healthcare stories.

How can MIQS Center for Healthcare Narratives help you solve healthcare challenges?

The MIQS Center for Healthcare Narrative will serve as a creative outlet and training environment for storytellers at every level of experience. The only prerequisites are a desire to learn and to share a healthcare related story. The Center will offer:

  • Educational and narrative driven documentary films on healthcare topics in need of urgent attention
  • Assistance in writing book length manuscripts to tell provider and patient healthcare stories
  • Strategic partnerships across industries to shape healthcare messaging that adds value, and is focused on the delivery of the safest, highest quality care
  • Production consulting and resources for video and digitally driven healthcare storytelling

Look for Storytelling Workshops coming soon that:

  1. Teach healthcare professionals how to cultivate stories within their own health systems, and use them to build a culture of safety
  2. Teach patients and families how to tell their own stories
  3. Teach healthcare professionals how to tell their stories
  4. Provide a turnkey Good Catch program for healthcare organizations on a journey of high reliability

Featured Narratives

Please explore the three short narrative films below, each intended to inspire a culture of safety, patient engagement and patient centered care.

In Please See Me, for example, our intention was to connect patients and providers, and reflect upon our promise to patients that we engage in meaningful conversations to better understand and honor their needs, values, preferences and goals. This particular video has been requested by CMS, and all three have been requested for use by health system leaders across healthcare, to use as a storytelling tool that sets expectations around culture and illuminates the starting point for their related initiatives. Real change comes, however, when you cultivate the stories within your health system. Contact Tracy Granzyk, MS, MFA for more information.

All three narratives are available on the MedStar Health Quality and Safety YouTube channel, along with our entire video library.