Patient Advocate and Educator
Carole has worked in healthcare for 30 years. Her personal interest in the field of Patient Safety has lead Carole to get a Master of Science Degree in Patient Safety Leadership from the University of Illinois Chicago. Carole is now an adjunct professor at the University of Illinois Chicago teaching in their Master’s program. She holds a second Master’s Degree in Health Care Ethics from Creighton University. Carole is involved in patient safety work across the country, and around the world. She is on the Patient and Family Engagement committee for Solutions for Patient Safety, Patient and Family Advisory Council for Quality and Safety at MedStar Health, Patient Safety and Reliability Committee and Improving Pediatric Sepsis Outcomes Collaborative at Children’s Hospital Colorado, Clinical Excellence Council for Colorado Hospital Association, and on the Board of Directors for the Collaborative for Accountability and Improvement. Her passion resides in the area of Communication and Resolution Programs, health care communication, storytelling in health care, and the aftermath endured by providers, patients and families when medical harm transpires.